The GlobalSource IT SAP S/4HANA Implementation Best Practices Guide
Plan For Success

Well Defined Business Processes For Successful S/4HANA Implementations

S/4HANA provides an opportunity to fuel innovation and the ability to automate certain steps that your teams have historically done manually.

Taking time to review existing business processes to determine what efficiencies can be gained is a way to take S/4HANA from a new system with a deep learning curve to a competitive advantage.

Our data suggests that business process considerations are the single-biggest factor in the selection of either a greenfield or brownfield implementation approach.

Accurately assessing business processes prior to an implementation is crucial. Do you believe companies are properly analyzing their needs?
52%
35%
3%
9%
Not Enough
Just Right
Too Much
N/A

Business Process Considerations

Change management and integration are both processes that work best in the midst of a production run, but change management is more about altering the people and process rather than the interface issue.

What's the most difficult part of change management?

Getting users comfortable with a new interface

Getting users to adopt or alter optimized business processes

When should you introduce integrations?

Mid-implementation

Post-implementation

Over half of the consultants we surveyed believe that not enough testing is being done during a S/4HANA project.

This could lead to problems doing proper fit-gap analysis and a struggle to produce effective ROI within a reasonable time frame.

Not Enough
Just Right
Too Much
N/A
52%
41%
2%
5%
5%
Types of testing being done
Continued testing
"How important is continued testing during a production run?"
"How often are companies actually testing continuously?"
Extremely Important
Very Important
Somewhat Important
Not Very Important
32%
43%
21%
32%
40%
18%
Most of the time
Some of the time
Rarely
Never
N/A

Of those consultants who have participated in a greenfield S/4HANA implementation, 64% report that streamlining business processes was the key factor in their implementation approach.

On the other hand, 69% of those who have worked on brownfield migrations indicate that maintaining existing business processes was one of the main reasons customers selected brownfield as their path. No matter the approach you choose, business processes is a key factor in your decision.

Consultants who have done a Greenfield S/4HANA implementation
Consultants who have done a Brownfield S/4HANA implementation
Benefits of Greenfield Implementations
Benefits of Brownfield implementations

When it comes to skipping versions, many consultants are confident there are no significant issues with foregoing rolling updates. Given the importance placed on the business processes, the lower emphasis on technical consistency is not surprising.

Extremely Confident
Very Confident
Somewhat Confident
Not Very Confident
Not at all Confident
N/A - Not My Expertise
22%
37%
23%
8%
1%
10%

Objective Business Process Analysis, in the context of large scale migrations, is a specialized skill set often not found internally at companies.

While it’s important to have both functional and technical skills as part of your internal team, the ability to map out business processes correctly, utilizing prior S/4HANA implementation experience, are assets a company can access via independent consultants or third party providers.